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Privacy Policy

Effective date: September 1, 2025


Sugarpop Says (“we,” “our,” “us”) respects your privacy. This page explains what we collect, how we use it, how long we keep it, and the choices you have. It applies to our website at sugarpopsays.com, the Sugarpop Says! mobile app, and any related features we operate.

What we collect

We collect information you choose to provide, such as your name and email address when you contact us or submit information through the site.


We also collect limited technical information automatically when you use Sugarpop, such as device type, browser type, pages viewed, and general geographic region based on IP address. This information is used only for site security, performance monitoring, and aggregated analytics that help us understand how Sugarpop is used.


This information is not linked to your identity and is not used for advertising tracking.

Uploads and OCR processing

If you upload a file or image, we process it with optical character recognition (OCR) to extract text such as dates, prices, business names, or short descriptions. We do not publish your uploads. After a successful OCR pass we delete the original file within 24 hours. We keep only the extracted text and related metadata that we need to operate Sugarpop Says!


If processing fails, we use the file only to fix the issue, then delete it. We do not use your uploads for advertising. We do not sell or share your personal information for cross-context behavioral advertising.

How we use information

  • To operate, maintain, and improve Sugarpop
  • To respond to questions and support requests
  • To send updates you ask for, with an opt-out in every message
  • To protect against fraud, abuse, and security threats
  • To compile aggregated insights that do not identify you

We do not use collected information for cross-app tracking or advertising profiling.

Cookies and analytics

We use essential cookies for security, session continuity, and basic functionality. We also use analytics tools such as Google Analytics to understand how visitors use Sugarpop Says!, measure performance, and improve features. Analytics data is collected in aggregate, is not linked to your identity, and is not used for cross-app tracking or advertising profiling. Where required by law, consent may be obtained through a banner or browser controls. You may also adjust your browser settings to limit cookies.

Do Not Sell or Share

We do not sell personal information and we do not share personal information for cross-context behavioral advertising. If this ever changes, we will provide a clear opt-out and honor recognized signals such as Global Privacy Control (GPC). You will see a link titled “Do Not Sell or Share My Personal Information” in our footer if that applies.

Your privacy choices and rights

Depending on your state, you may have rights to access, correct, delete, or obtain a copy of your information, and to opt-out of targeted advertising or certain profiling. We honor GPC where required. You may submit a request using our form at: https://www.sugarpopsays.com/privacy-requests . You may also email us at privacy@sugarpopsays.com We will verify your request in a reasonable manner and respond within the time allowed by law.


You can opt-out of emails at any time using the unsubscribe link. If you receive SMS from us, it is because you gave consent. Reply STOP to opt-out of SMS.

How long we keep information

  • Original uploads: deleted within 24 hours after successful OCR
  • Derived text and metadata: kept for the period needed to run Sugarpop, then deleted or de-identified
  • Support messages and operational logs: kept for a limited time to troubleshoot and meet legal obligations

Children’s privacy

Sugarpop is not directed to children under 13. We do not knowingly collect personal information from children. If you believe a child provided personal information, contact us and we will delete it.

How we share information

We work with service providers that help operate Sugarpop Says!, including hosting providers, analytics services, and email infrastructure. These providers may process limited information solely to provide services to us and must protect the data according to contractual and legal obligations. We do not sell personal information and we do not share personal information for cross-context behavioral advertising.

Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. These measures include encryption in transit, restricted access controls, and regular security reviews. While no system can guarantee absolute security, we work to protect information and respond promptly to potential issues.

Changes to this policy

We may update this page when our practices change. We will revise the effective date at the top. Significant changes will be explained in a short notice on this page or in the app.

How to contact us

Sugarpop Says
Email: privacy@sugarpopsays.com
General inquiries: info@sugarpopsays.com
Website: https://www.sugarpopsays.com